Frequently asked questions

Frequently Asked Questions

How can I pay?

You can pay swiftly in a secure environment by Bank Transfer, Paypal and Creditcard. To view all possible payment methods, please visit our checkout page. Our subscriptions require payment up front. Without your payment we won’t be able to process your subscription.

Do all your prices include shipping & handling costs?


Yes. All our prices include shipping & handling, taxes and payment processing costs.

Why are your prices in Euros?


Our prices are in Euros because we're a company based in The Netherlands (Europe).

What happens if one of the issues is not delivered?

For every missing or damaged issue a replacement copy is requested. If this issue is out of stock the length of your subscription will be extended with an extra issue. If delivery problems keep occurring we will compensate you financially. If you don’t receive any issues you will receive a full refund. Please report a missing or damaged issue within a month after the cover date.

Where is your company registered?

Maja Magazines operates from The Netherlands. We’re registered at the Dutch Chamber of Commerce (27300515) 

Will my magazine subscription be renewed automatically?

No. Before the expiration of the subscription period, we will ask you if you wish to renew. We will only renew your subscription after receiving your permission. The one exception to this, is if you choose a payment option and specifically sign up for automatic renewal.

Is my privacy protected?

Yes. All your information is stored in a save and secure environment and will not be shared with third parties.

How long does it take before I receive the first issue?

The delivery time largely depends on the country where the magazine is published and the number of publications per year. The table below gives an indication of the delivery time of the first issue, which includes the processing and shipment time:
 
Frequency Delivery time
2-3 issues per year 14-18 weeks
4-5 issues per year 12-16 weeks
6-8 issues per year 10-14 weeks
9-12 issues per year 8-12 weeks
13-20 issues per year 6-8 weeks
21-39 issues per year 5-7 weeks
40-52 issues per year 4-6 weeks

Can I order a magazine subscription as a gift?

Yes. When ordering you can specify the “recipient’s address” separately if it is different from your own billing address.

Do you sell digital subscriptions?

Currently we only offer paper subscriptions.