Privacy Policy

Your privacy is our priority

At Maja Magazines, we place great value on your privacy. That is why we only process data that is strictly necessary for providing and improving our services. We handle all information we collect about you and your orders with care and will never sell your data to third parties for commercial purposes.

This privacy policy describes what data we collect, why we do so, and which parties we may work with. We also explain how we secure your data and what rights you have. This policy applies to the use of all our websites. The most recent version you find here is always the valid version.

1. What data do we collect and why?

To process your order and provide you with the best possible service, we need certain data from you. Below you can read exactly what data we use and for what purpose.

• Name and Address Details: These are essential to send the magazines to the correct address.
• Email Address: We use your email address to confirm your order, keep you informed about the estimated delivery time, and send you a no-obligation renewal reminder. We never use your email address for marketing unless you give your explicit consent.
• Payment Details: Your payment is securely processed by our payment provider, Mollie. We do not see your bank or credit card details; we only receive confirmation that the payment was successful.

2. Who do we share your data with?

We only share your data with other parties if it is absolutely necessary for our service. We have clear agreements (data processing agreements) with all these parties to guarantee that they handle your data with the same care as we do. These are our main partners:

• Webshop Software: Our websites run on professional e-commerce software. This party has access to data for technical support but will never use it for other purposes.
• Payment Provider (Mollie): For securely handling payments. Mollie only uses your data to process the transaction.
• International Distributors & Publishers: To deliver your magazine, we must share your name and address details with the relevant publisher or a specialised distributor. They use this data solely for shipping.
• Accounting Software: For our administration and to comply with legal obligations, invoice data (such as your name and order details) is processed in our accounting software.

3. How we secure and store your data

We take the security of your data seriously. Our websites use a secure connection (SSL), and we take appropriate technical measures to prevent data misuse.

We store your data for as long as you are a customer with us. If you indicate that you no longer wish to use our services, we will delete your customer profile. We are required to keep invoice data for 7 years due to legal obligations (from the tax authorities), but it will no longer be accessible to employees afterwards.

4. Cookies

Our websites use a limited number of cookies to function correctly.

• Functional cookies: These are necessary for the website to function (e.g., remembering your shopping basket).
• Analytical cookies (Google Analytics): We use Google Analytics to see how visitors use our website so we can improve it. We have configured the settings to be as privacy-friendly as possible: the data is processed anonymously and is not shared with Google for other services.

We do not use third-party marketing or tracking cookies.

5. Your Rights (GDPR)

You are in control of your own data. Under GDPR legislation, you have the following rights:

• Right of Access: You can always request to see what data we hold about you.
• Right to Rectification: Are your details incorrect? We will correct them for you.
• Right to Erasure: You can ask us to delete your data (subject to our legal retention obligations).
• Right to Object: You can object to the use of your data.

If you wish to exercise any of these rights, or if you have a complaint about how we handle your privacy, you can contact our privacy contact person.

6. Contact Details

For questions about our privacy policy or your personal data, you can contact us.

Maja Magazines
Attn: Privacy Contact Person
E-mail: contact@americanmagazines.co.uk